We understand that sometimes things just don’t work out, and we want our customers to be completely satisfied with their purchases. Our refund policy is designed to make the process of returning a product as easy as possible while also protecting our business from potential refund scammers.
In the event that a product arrives damaged or defective, we will offer free returns and issue a full refund upon receipt of the returned item. We require that the customer provides proof of damage or defect either through photographs or by shipping the product back to us.
For products that are returned due to the customer simply changing their mind, we, unfortunately, cannot offer free returns or issue a refund. We understand that this may be inconvenient, but we hope that our customers will understand that we cannot absorb the cost of free returns on these types of purchases.
To avoid any confusion or misunderstandings, we have made our return policy very clear and easy to understand. It is prominently displayed on our website, and we encourage our customers to read it carefully before making a purchase.
We appreciate your business and hope that our refund policy meets your expectations. If you have any further questions or concerns, please don’t hesitate to contact us.