Resume
Prior Industry Experience
- Retail
- Administrative
- Shipping
- Data Entry
- Pharmaceutical
Web Development Experience
- HTML
- CSS
- C#
- MySQL Database
- PHP
- WordPress
- Oracle Database
Prior Work Experience
BlueCross BlueShield of North Carolina
11/2022 – Present
- Assists in the development and management of pharmacy.
- benefit administration for current and new plan designs or
- products.
- Provides daily coordination of activities related to operations of
- pharmacy benefit management.
- Serves as subject matter expert for new initiatives.
- Provides daily coordination of activities related to operations of
- pharmacy benefit management.
- Provides support to staff and coordinates tasks regarding the
- research, development, implementation and evaluation of
- programs, projects and initiatives.
- Serves as resource to staff and subject matter expert for
- assigned initiatives to provide input regarding pharmacy.
- needs, impacts and projects.
- Assist with training employees in outreach.
CVS Specialty Pharmacy
03/2019 – 11/2022
- Assist Pharmacists in the Quality Control area.
- Assemble and package customer orders for shipment.
- Prepare medication orders for shipment with the appropriate carrier.
- Assist with stocking supplies and other tasks associated with the department.
- Work Independently and as a member of a team
- Assist Inventory Control with receiving.
- Assist with Daily Cycle Counts
- Lift Truck Operator Certification
- Assist with daily supply order.
- Assist with special handling orders.
- Assists with new hire training.
- Completes new hire training documents.
- Knowledge of drug names, standard dosages, dosage forms and delivery systems.
- Understand of medical terminology utilized in a pharmacy.
- Ability to collaborate with others to fill and ship accurate and timely orders.
- Ability to utilize computer applications to enter data accurately and in line with production standards.
- Must be able to recognize limitations on decision-making scope and be able to escalate issues falling outside of that scope.
- Cross-Training Capabilities
Guinn’s Factory Shoe Outlet
12/2017 – 01/2019
- Assisting Customers
- Problem Solving
- Strong Attention to Detail
- Cross-Training Capabilities
- Stocking
- Cleaning
- Pricing
- Straightening
- Running the Register
- Answering the Phone
- Inventory Control
- Inventory Adjustments
- Microsoft Excel
- QuickBooks
- Shipping
- ShipStation
- Picking Orders
- Processing payments over the phone and in person for gym members
- Assisting with gym membership signups and tours
NVRA Services, INC.
08/2017 – 11/2017
- Answering phones, emails, and faxes
- Contacting businesses via mail, email, and phone in regard to business license renewals, defaults, dissolutions, etc.
- Processing credit card payments
- Processing Business License Renewals, Default Renewals, Dissolutions, Amendments, etc.
- Data Entry
- Creating Files/ Filing
- Copier/ Fax Machine
- Microsoft Word/ Excel
- Preparing daily bank deposits
- Ability to work with little to no supervision
- Strong attention to detail
- Housekeeping
- Strong sense of Customer Service
- Full Independent Office Managing
PetSmart Distribution Center
05/2017 – 08/2017
- Picking merchandise and placing it in the correct containers
- Counting
- Ensuring products are placed correcting in bins and quantities.
- are correct.
- Inventory Control
- Housekeeping
- Use of voice to pick devices.
- Strong attention to detail
CarMax
02/2017 – 05/2017
- Opening and closing the business office
- Reviewing and processing documents associated with
- customer’s vehicle purchases
- Assisting customers with questions on tag and title
- information
- Preparing DMV documents
- Interacting with sales staff
- Obtaining payoff information
- Assisting our purchasing team with appraisal purchases and in-store auction
- Handling accounts payable functions
- Tendering cash transactions
- Preparing bank deposits
- Answering multi-line phone system
- Strong communications skills and attention to detail
Convergys
08/2016 – 09/2016
- Responsible for achieving specific sales targets and maximizing sale opportunities on each and every call.
- Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs.
- Up-selling and Cross-selling for Wireless, TV, Internet, and home phone-based products.
- Maintain broad knowledge of products, pricing, promotions, and procedures.
- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and sales performance.
- Answer billing questions by talking through components of customer accounts.
Walmart
05/2013 – 04/2016
- Responsible for offloading merchandise from delivery vans.
- Categorize products in bin by department.
- Responsible for labeling merchandise
- Responsible for the daily scanning of merchandise
- Make the adjustment of inventory levels.
- Retrieve products from inventory bins.
- Use the handheld scanner to pinpoint items needed on the sales floor.
- Take necessary security measures to safeguard security of merchandise and prevent loss.
- Maintain safety standards for ensuring safeguard and cleanliness of the store.
- Remove cardboards and trash from sales floor.
- Communicate with customers on questions on merchandise and locations of merchandise on the sales floor.
- Verify in-stock for customers on request.
- Stock merchandise accurately on the shelf, racks, bin, and cases.
- Provide assistance regarding product prices and availability.
- Pull merchandise from the riser.
Dollar General
07/2012 – 05/2013
- Unload trucks
- Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
- Build merchandise displays.
- Stock merchandise; rotate and face merchandise on shelves.
- Restock recovered merchandise.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Comply with company policies and procedures.
- Greet customers.
- Operate cash register and flatbed scanner to itemize and total customer’s purchase, bag merchandise.
- Collect payment from customer and make change.
- Assist with ordering merchandise using hand-held scanners, as needed.
- Clean front end of store and help set up sidewalk displays when necessary.
Education:
Big Sandy School
2007 – 2011
Study: General Studies
Graduation Date: May 2011
High School Diploma
Wake Technical Community College
2021 – Present
Study: Web Development
Degree: A.A.S
Expected Graduation Date: May 2026
Licenses:
North Carolina Board of Pharmacy
Registration Type: Pharmacy Technician
Registration #: 67454
Re-Issue Date: 11/04/2022
Expiration Date: 12/31/2023
About
Rebecca is a Web Development student studying at Wake Technical Community College. She is currently obtaining her A.A.S and upon graduation, plans to further her education at University of North Carolina at Greensboro. Her goal is to inspire others to embrace their passion for web development! Her outlook on careers is “All successful professionals began with no experience; just a goal and an opportunity to learn and make a difference.” – Rebecca Decker.
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Location
9101 Fayetteville Rd, Fayetteville, NC 27603
United States
Contact Information
Phone: 919-888-0000
Email: rndecker@my.waketech.edu
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